FAQ
What sizes do you offer?
We offer sizes ranging from XS to 2XL. Please check our size chart for detailed measurements to find your perfect fit.
How do your T Shirts and Long Sleeves fit?
Our T shirts and long sleeves have a loose and oversize fit. We recommend ordering your regular size to experience the intended fit. If you prefer a more traditional fit, we recommend going one size down. For children items, the fits are true to size.
What materials are your clothes made from?
Our clothes are made from high-quality materials such as 100% cotton, cotton blends, and other sustainable fabrics. Specific material information is available on each product page.
How do I place an order?
Browse our collection, select your items, choose your size and color, and click 'Add to Cart'. Follow the checkout process to complete your purchase.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, Venmo, PayPal and more.
Do you offer international shipping?
A: Yes, we ship internationally. Shipping rates and delivery times vary based on your location. Please refer to our Shipping Policy for more information.
How long will it take to receive my order?
Orders are processed within 1-2 business days. Delivery times depend on your location and the shipping method selected at checkout. Domestic orders typically arrive within 5-7 business days, while international orders may take up to 14-21 business days.
What is your return policy?
You can see our complete return policy by clicking here
How can I contact customer support?
You can reach us via email at info@haiwear.co or through our contact form on the website. We aim to respond within 24 hours.
Do you offer custom or bulk orders?
Yes, we offer custom designs and bulk orders for businesses and events. Contact us for a quote and more details.
Are your products ethically made?
Yes, we are committed to ethical manufacturing practices. Our products are made in facilities that adhere to fair labor standards and environmentally friendly practices.